Mahde Hassan, Writing Consultant
Give me a good writer, I’ll give you a better world. There are people who love writing but there are also people who are reluctant to write much. Those who have not a keen interest in writing can be very good readers and thus find huge enthusiasm in reading and knowing new things, thereby changing perspectives and gaining a positive mindset on things around us. Have you imagined that a good writer could bring about positive changes in society along with making the world better by promoting love, empathy, kindness, and equality?
As a University Writing Center consultant at the University of Louisville, I work with writers across many disciplines. In the conference sessions, one of my prime goals is to promote love, empathy, and equality in addition to aid them to be better writers by being welcoming, making them feel comfortable, not being dominant in the conversations and offering them notes on the session.
When a writer walks in an appointment, the first thing I do is that I always try to be welcoming to them. Sometimes I find them from the disciplines I know much about and other times I find them from the disciplines that I am not deeply knowledgeable of. But since I was trained on how to offer feedback on any papers, I don’t hesitate to try to help. I enjoy helping them because I see them being great writers and having an impact on this with their writing skill. Besides that, I let the writers settle in in the first couple of minutes of the appointments without rushing much about the assignment they work on.
In the appointments, I also try to make the writers feel comfortable right from the beginning so that they can inform me of their concerns. For that I prefer asking questions outside the assignments they are working on. Sometimes I ask them “How was the week?”, “How are you?” or simply I ask, “How your semester has been going on so far?”. I also share any interesting memory I have related to their answers and the major they are pursuing. I try to make them feel at home with that kind of attitude.
Most importantly, I love being a good listener rather than talking more or controlling the conversations. Not being dominant in the conversations with the writers allows me to figure out the concerns and struggles they have associated with that assignment or work. Furthermore, I try to make them feel valued and important. It, in turn, brings about surprising benefits to me. Once they feel valued, they never hesitate to share everything they want to know or are confused about. There comes the best opportunity for me to serve them. When I offer insights, I also ask for their opinions time to time instead of talking for a long time at a stretch so that the conferences become engaging. Hence, this mindset helps me enormously to listen to all they might have to say and empathize while offering them suggestions. I not only offer suggestions but also ensure that they understand why and how bringing something new to their paper or taking out something can lead their paper to be a better one. Sometimes, I attempt to keep them motivated by only pointing out what they did amazingly in a paper initially. And listening to them first helps me the most to hear their perspectives and struggles, and thus thinking of improving the paper puts me in their shoes.
Finally, I ensure that they have some notes about our discussion on their way back from the Writing Center. In case the writers start working on the assignment or project a few days after the appointment, they can look back at the suggestions I have made. In that way, they would feel confident with getting started or working further on a paper. Throughout the appointments, I try to spread love, be compassionate and be equal to every writer. My core goal is to help them be better writers, but I also bring those traits into place when running the appointment to promote a better world. If at least some writers out of the hundreds of appointments I am dealing with can pass on the kindness, empathy and love they receive along with capitalizing the skills they grow from the writing center, it is highly likely that the world can change radically. That’s why I believe whatever position we work in, we always have opportunities to promote empathy and kindness. It eventually creates a better world. When I am nice to others in my profession, a message of spreading love, empathy and equality is also conveyed to them implicitly. Once upon a time there were not many technological advancements, but neither were there as many crimes, wars, terrorism attacks and natural disasters as there are now. Hence, I believe each of us needs to be mindful of spreading empathy, equality, and kindness through whatever role we work in to bring back the peace.