For the past six months, I have been raising a puppy—my “quarantine puppy,” if you will. During this same time period, I have been doing my best to read materials on how to train said puppy. Teaching and growing with my dog has been a wonderful, terrible, stressful, informative, and rewarding experience, and, surprisingly/weirdly, I have found that some of the strategies I have learned in helping her personality develop translate to understanding processes of writers who visit the Writing Center (myself included, if not emphasized).
One of the behaviors that can develop as a dog grows older, and that I have done my best to curb with my doggo, is resource guarding. Resource guarding is when a dog becomes particularly aggressive and protective around an object that they see as holding value. That object could be food, a toy, a sock they stole from their owner’s roommate (not that my dog has EVER done that), or a place like the dog’s bed. The dog sees value within whatever object it chooses to guard. It believes that it owns that item and will do anything to protect it even if this means hurting other animals or its human, but in order to train a dog out of such behavior, one must learn to engage in a practice of patience, understanding, and trading. To overcome such behavior is an act of collaboration between the dog and its owner. It is a give and take of allowing oneself to be vulnerable and allowing another to be near or a part of something of value.
Working with writers is a similar process when thinking about the development of the writing consultation. In a sense, writers resource guard their work. As a writer, even if we dislike what we have written, at some level, we are proud of it. I say we because I am a writer too, and to pretend that I would not defend, protect my own work (even the worst of it) would be hypocritical. To accomplish the feat of generating a product for an assignment is impressive on its own no matter the final quality. Because we are proud of what we have written, we want to protect it. Even if the feedback we are receiving about the draft is helpful and positive, it is normal to feel conflicted about the revision of a creation that we are already content with. But, as a puppy learns as it overcomes the habit of resource guarding, sometimes sharing the things we value most can yield the biggest reward.
Collaboration in a writing consultation is key. Although the responsibilities of the consultant and the writer may differ within a session, three manners in which a mutual performance is integral are patience, understanding, and generative discussion. Through a live chat or written feedback session, these behaviors primarily take place through discussion of the draft and the writing process as a whole. Being patient with each other—the writer with the consultant and the consultant with the writer, making an honest effort to understand the point of view and the opinion the other offers on the content and form of the paper, and engaging in a conversation that aims to create a friendly, intellectual environment that fosters further development and exploration of the writer’s project are fundamental to creating a space where writers do not feel the need to actively guard their work. Instead, a collaborative effort can yield a product unshackled by the crushing weight of self-conscious and defensive writing. Collaboration and trust can set our words free.
Today marks the third week of the semester and so much of how we operate – as a university, as a writing center, as faculty, staff, students, and humans – has changed and continues to change as everyone adapts to different teaching and resource modalities.
This semester, along with many other university resources like REACH, the Career Center, and the Counseling Center, we decided to offer virtual appointments in order to keep you and our staff safe. Admittedly, it’s been difficult for us because seeing you as individuals and writers and getting to interact and collaborate with you in-person is one of the aspects of writing center culture we value so much.
Whether you visit the Writing Center one time or multiple times over the course of your academic and professional careers, our consultants are here to learn about you as writers and people, as well as to help you with your writing. So much of their own academic and professional experiences, as well as interests, contribute to that process. As you navigate how to adjust to a more virtual environment, we hope that you take the time to get to know our consultants whose aims are the same as if we were meeting you in-person: to listen and to help you become a better writer.
Writing Tip: “Write with the mindset of telling a story, even if you’re working on something like a research paper. Finding the story you are telling is often an approachable way to work through your own thinking, and it can help you make sure that your reader will follow the argument and reasoning in your writing.”
Madelaine “Maddy’ Decker is interested in producing fiction as well as researching topics related to 18th century literature and African American literature. She earned her BA in English and Anthropology from the University of Kentucky. Her favorite book is The Thief Lord, and her outside interests include knitting, Irish archaeology, 2010’s pop punk, and the Muppets.
Writing Tip: “Try not to make unreasonable rules about what your process should look like or how long a piece of writing should take you to finish.”
Amanda Dolan is a second year MA student whose research interests include memory, literature and other art forms, and the syncretization of myth. Prior to her return to academia, she worked in education research.
Writing Tip: “Just start writing. you can always improve it later, but if you spend all of your energy worrying that it will be bad, you’re cheating yourself.”
Chuck Glover completed her BA in English at the University of Louisville. Her academic interests include creative writing, screenwriting, and the study of feminist, socialist, and LGBT literature. Her favorite TV shows are King of the Hill and It’s Always Sunny in Philadelphia, and her favorite movies are Parasite and Gone Girl.
Ian views language as the practical analogue to conceptual expression, and, while working toward his degree, hopes to expand his understanding of the relationship between rhetoric and world view. His interests include low-fiction, creative non-fiction, and identity as defined in a media saturated age. Outside of university, Ian enjoys biking, hiking, and writing essays on contemporary culture; as well conversations with everyday people throughout whichever community he finds himself in.
Writing Tip: ‘Write every day. Even if it is just a few lines, the practice will pay dividends.”
Andrew received his BA in English from the University of Louisville. His critical research focuses on 17th-century British literature as well as René Girard’s theory of mimetic desire. Presently he serves on the Pine Row Press editorial board. His poetry appears in Thrush Poetry Journal, Cathexis Northwest Press, Math Magazine, Poet Lore, High-Shelf Press, Twyckenham Notes, and elsewhere.
Writing Tip: “After getting the assignment and starting your writing process (whatever that might be) jot down all the thoughts you have forming in your head on to the paper. I say this because it is astonishing how many of those quick ideas will become improved concepts later in your paper.”
Ayaat received her BA in English from the University of Louisville. Her interests are in sociolinguistics and British Literature with a focus in feminism and social class. Her love of language was developed at a young age having been raised in a bilingual household. She is from Chicago, Illinois and loves watching baseball as an avid Cubs fan, and spends the rest of her free time reading and writing.
Writing Tip: “Your best friend in the writing process is time. There are a few exceptions, but in general more time you spend on a project (and the sooner you start it!), the less stressful it is to work on it and the better your work ends up. Sometimes I procrastinate because I don’t know where to start; that’s where talking with a friend or visiting the writing center to flesh out your ideas is a great use of time!”
Zoë, a San Diego native, is joining the Writing Center with a background in Humanities and Creative Writing. A true enthusiast for all facets of academia, Zoë loves how the writing process can empower and embolden any student of any discipline to be more effective in their field. Right now, her research interests include children’s literature, the pedagogy of leadership, the writing theory for the student-athlete. When not in the Writing Center, Zoë is probably working out, dancing, watching movies, laughing, or doing all of four at the same time.
Demetrius hales from Atlanta, GA and received his undergraduate degree from Boyce College. He loves reading the literature classics and played college basketball. Friendships are really important to him. His favorite event in Louisville is attending summer-time Shakespeare in the Park plays. His favorite books are the Chronicles of Narnia by C. S. Lewis. His favorite line in poetry is from George Herbert: “Love Bade Me Welcome/ Yet guilty of dust and sin I drew back.”
Writing Tip: “Do not doubt yourself, as even the best writers need to edit and revise their works.”
Spenser is from Lancaster, PA and received a BA in English with a history minor from McDaniel College in 2019. While at McDaniel, he served as an editor for both the college’s newspaper and literary magazine. His areas of interest include modernism, 20th Century American literature, and Marxism, with an emphasis on cultural hegemony. Outside of the classroom he enjoys reading, creative writing, hiking, and binge watching movies on Netflix.
Writing Tip: “Try to invest yourself in whatever you are writing about. Whether you love or hate the topic, find a way to connect to it so it’s more than just an assignment.”
Emma received her BA in English and Women’s and Gender Studies from Lindsey Wilson College in May 2020. From 2018-2020, Emma served as a peer Writing Center Consultant in the Writing Center at her undergraduate institution and began to develop an ever-growing writing pedagogy. During this same time, Emma published several papers in undergraduate research journals on topics ranging from Greek literature, Wuthering Heights, “The Yellow Wallpaper,” and Dolly Parton. Her research interests have continually been a mixed bag; however, she always loves what she is studying.
This is the time of year, when the dogwoods are in bloom and classes are drawing to a close, that I usually draft up a blog post to look back on our University Writing Center accomplishments over the previous year. If you read over those posts from the past, you’ll find some common threads about what we value and what we’ve done. This year, however, though the dogwood in front of my house is reliably spectacular, this end-of-year blog post is unlike any of the others I have done in the past decade. As with all of us, the COVID-19 pandemic turned our world upside down – or at least sideways – in the middle of the spring semester. In two days we had to turn our entire University Writing Center operation, with two physical locations and one virtual schedule providing hundreds of appointments each week, into one, large integrated online Writing Center. What’s more, we had to develop a system to coordinate the daily work of a staff of almost 20 people who would now all be working at home. At the same time, our consultants, all students themselves, and our writers were all scrambling to adjust to a new environment of online learning and sheltering in place.
Yet, when people ask why I say we have the best Writing Center staff in the business, it is for moments like these. Cassie Book, our associate director, and Amber Yocum, our administrative associate, worked fast and flawlessly to make the transition to the online schedule made for writers making appointments and for our tutoring staff. We didn’t miss a single appointment in the transition to the online schedule. Since that transition, our consultants, all working from home and balancing family and their own courses, have continued to provide exceptional feedback to writers from across multiple departments and disciplines. I am always proud of the people who work in the University Writing Center, but this year’s staff has been something special. I feel so fortunate to have been able to work with them and the University community has been fortunate to have them to help support and strengthen writing at UofL.
Even with the disruptions that have affected all of us in the past six weeks, however, much of what we have done, and continue to do, has not changed. Our consultants have continued to offer insightful advice about writing, as well as thoughtful support and suggestions about how to navigate the challenges of writing in such a rapidly changing and deeply unsettling time. We continued to believe that not only is every person who writes a “writer,” but that careful listening, thoughtful response, and creative collaboration can make everyone a more effective and confident writer. And, as always, we appreciate the trust that writers from across the UofL community display in letting us work with them.
We will be open during the summer, starting May 11, from 9-4 every weekday. You can find out more on our website. You can also follow us on our blog and on Twitter, Facebook, and Instagram.
Beyond Tutoring – Events and Community Writing
Before the pandemic, we once again worked to fulfill our commitment to supporting a culture of writing on campus and in the community.
I am proud of our staff every day. They work consistently with care and intellectual insight to support the work of writers in the University. They also make me laugh and enjoy coming to work each day. Thanks go to Associate Director Cassie Book, Administrative Associate Amber Yocum, and Assistant Directors, Megen Boyett, Aubrie Cox, Edward English, and Rachel Rodriguez. Also special thanks go to Writing Center Intern and HSC Consultant Liz Soule. Our consultants this year have been Olalekan Adepoju, Ash Bittner, Michelle Buntain, Tristan DeWitt, Rose Dyar, Kendyl Harmeling, Kelby Gibson, Catherine Lange, Shiva Mainaly, Lauren Plumlee, Hayley Salo, Cat Sar, and Kayla Sweeney. Our student workers were and Milaela Smith and Jency Trejo.
Writing Center Staff Achievements
The University Writing Center is also an active site of scholarship about the teaching of writing. Staff from the Writing Center were engaged in a number of scholarly projects during the past year in rhetoric and composition, literature, and creative writing.
Cassandra Book, Associate Director, is now Dr. Cassandra Book after defending her dissertation “Students at a Crossroads: TA Development Across Pedagogical and Curricular Contexts” from Old Dominion University. In addition she was awarded the 2020 UofL College of Arts & Sciences Outstanding Performance Award for Staff. She presented at the International Writing Centers Association Conference and was accepted for the College Conference on Composition and Communication (which was cancelled because of the pandemic).
Megen Boyett, Assistant Director for Graduate Student Writing, was accepted at the Conference on Community Writing and the Conference on College Composition and Communication (that were cancelled because of the pandemic).
Aubrie Cox, Assistant Director for the Virtual Writing Center published “Reparative Leanings of Haiku Aesthetics: Ways of Knowing and Reading in Eve Kosofsky Sedgwick’s A Dialogue on Love,” Juxtapositions: A Journal of Haiku Research and Scholarship Issue 5, December 2019. Two poems in ANOTHER TRIP AROUND THE SUN: 365 Days of Haiku for Children Young and Old. Brooks Books, 2019. Three poems in All the Way Home: Aging in Haiku. Middle Island Press, 2019.
Edward English, Assistant Director of the University Writing Center was accepted at the Conference on College Composition and Communication (cancelled because of the pandemic).
Rachel Rodriguez, Assistant Director of the University Writing Center presented at the IWCA Ideas Exchange and was accepted to present at the Conference on College Composition and Communication and the Rhetoric Society of America (both canceled due to COVID19). She co-authored a CompPile WPA Bibliography on Translingualism and published “The Unique Affordances of Plainness in George Eliot’s Silas Marner and Middlemarch,” in the forthcoming volume 72, no. 1 of George Eliot-George Henry Lewes Studies.
Ash Bittner, defended his MA Thesis Long for Death will enter the UofL Humanities Ph.D. program in the fall on a University Fellowship.
Michelle Buntain, did a reading of her poetry at the Bard’s Town in Louisville.
Tristan DeWitt, chaired a panel at the Louisville Conference on Literature and Culture.
Rose Dyar, was accepted to present at the AEPL’s summer conference.
Catherine Lange presented at the Conference on College Composition and Communication Virtual Conference.
Hayley Salo, will be the Morton Chair Research Assistant for Dr. Deborah Lutz next year.
Cat Sar, was awarded a Department of English Creative Writing Scholarship
Liz Soule, presented at the International Writing Centers Association Conference in October and will enter the UofL Rhetoric and Composition Ph.D. Program next year on a University Fellowship.
Jency Trejo, one of our student workers, also passed her U.S. Citizenship Exam.
Since the Writing Center has gone online along with most of UofL, it seems timely to share some tips about virtual writing center appointments, and how to get the most out of them.
Be as specific as possible when filling out your client report form. Anything that you want your consultant to know should be included. Remember, virtual appointments do not provide the luxury of real time communication, so the appointment form is even more important than usual.
Attach all necessary documents by 12 pm EST the day before your appointment. Similar to #1 on this list, you will not be able to pull up any additional documents in the virtual session. Consider either including the assignment guidelines or rubric either in the text of the appointment form, or as an attachment. This information is also incredibly important because it provides consultants with a sense of what your instructor is looking for and grading you on.
Before you make an appointment, take some time to peruse our website, especially the videos and handouts page. These are excellent, easy-to-navigate educational resources. Some questions may be answered without the need for a full appointment. Of course, we are happy to help you in whatever way we can, but we would also like to make best use of the time and attention we have.
Take a deep breath. As our fearless director says, “there is no such thing as a composition emergency.” Not even COVID-19. Your friendly neighborhood writing consultants are here to help. This page is intended to help you make the best use of the Writing Center during this time. I also recommend that you check our Facebook, Instagram (@uoflwritingctr), and Twitter for updates! Our front desk is staffed from 9-5 p.m. and you can either call us at 502-852-2173 (please leave a voicemail) or email us. For any technology issues, you may called UofL’s IT HelpDesk at 502-852-7997.
Be patient and be well. We are all in the same boat, figuring out how to navigate in this weird time. Your professors, colleagues, friends and family are all feeling the stress of uncertainty in their personal and professional lives. Make sure to treat yourself with the same compassion you offer them. Wash your hands, clean your keyboards and your workspaces, and check in with your community. We hope to see you soon at the WC!
During this extraordinary moment when UofL courses have moved online, we, at the University Writing Center, have been working to implement a plan that will continue to offer UofL writers a way to get thoughtful responses to their drafts. All University Writing Center consultants and administrative staff will be working from home. Below I will explain our plan to work with writers online and point you to other online resources about writing effectively that we have available for you. I will also offer suggestions for how to make the best use of online writing response. In the weeks to come we will offer more blog posts about how to work effectively from home and tips for completing your assignments successfully. Although the coming weeks will clearly often be a stressful and uncertain time for all of us, we maintain our commitment helping you with your writing in a spirit of collaboration and generosity.
Here are some details about how appointments will work during this time:
We will offer only written-response online appointments. There will also be no online live-chat appointments.
If you have a face-to-face appointment already scheduled between March 18-April 4 on either the University Writing Center or Health Sciences Writing Center schedules, your appointment will be automatically converted to an online, written feedback appointment. However, you will need to upload a draft to your appointment if you would like feedback. Please cancel your appointment if you do not want written feedback.
When you make an online, written response appointment, you must upload your draft by noon the day before your appointment, or your appointment will be cancelled and the time made available to other writers. We do this to make sure that as many writers are able to use appointment slots as possible.
Writers will be limited to two appointments per week during this period.
If you have questions about how to make an appointment, please email firstname.lastname@example.org or call 502-852-2173.
Some Tips to Make the Most of Your Written-Feedback Appointment
If you have never made a written-response appointment with us before, here are a few tips to help you get the most out of the experience. In these appointments, because we can’t have a conversation with you during the appointment, there are some things you can do before and after that are helpful
When you make your appointment: In addition to uploading your draft, please upload a copy of your assignment prompt. The prompt is a huge help for your consultant in responding effectively to your draft. If you don’t have a prompt to upload, please tell us everything you can about the assignment or writing task you are working on. Along those same lines, the more detail you can give us on the appointment form about your top concerns about your draft, the more able we are to respond effectively to those concerns. If, rather than just list a few words, you can write a detailed note about your concerns, we’ll be better able to give you suggestions and advice to address your concerns.
When you receive your draft with comments: You will receive your draft with your consultant’s comments as an email attachment within one business day of the appointment’s start time. (You can also access your draft with comments from your appointment in the scheduling system.) Your consultant will write a note at the top of your draft that summarizes the suggestions and insights the consultant has about your draft and how best to approach revising your work. In the margins of your draft you will find more detailed questions about your draft and suggestions for revision. Keep in mind that, as with face-to-face appointments, our online appointments are 50-minutes long. Our consultants will comment on as much as they can within that 50-minutes. If they can’t reach the end of draft, they will note where they had to stop.
As you revise your writing: If you’re not sure where to start in using the written comments to revise your draft, we recommend out handout on “Using Written Feedback When Revising.” You may also find our other handouts that cover writing strategies from writing introductions to citation to grammar and usage issues helpful when revising.
Other Online Resources to Help You with Your Writing
We have a wide range of online resources to help you with your writing.
We have Video Workshops on issues such as citation styles and formatting and how to use sources effectively.
We also have more than 35 handouts online with advice about writing processes, grammar and usage, strategies for approaching different parts of a draft, and more.
We also have Writing FAQs that cover the kinds of questions that come up often in our work and offer you suggestions on how to approach common writing situations.
We will be using our social media accounts (Twitter, Facebook, Instagram, Our Blog) to post ideas and resources about writing, and some things just to brighten the day.
Finally, over the past eight years, the consultants in the University Writing Center have offered, in their posts in this blog, a wide range of advice about writing issues. You can browse the blog for a lot of good advice and, in the coming weeks, we will highlight some posts we find particularly useful for writing advice.
In the Weeks to Come
We are all in uncharted waters with this current situation. We know that, as writers, you may at times feel stressed, isolated, and unsure how your assignments and courses are going to work now that they are online. Our consultants, who are also graduate students, are going through the same experiences and are both sympathetic to your situation – and feeling some stress on their own. As always, however, we will respond to your work as thoughtful readers and do our best to offer you helpful suggestions, questions, and encouragement.
We have an special community in the University Writing Center, both among our staff and with the writers who trust us with their writing. The best way to get through this current extraordinary situation is with the support and help and empathy of others. We all need to show patience and generosity to each other. Even if we’re working in different places, we are still a community and still stronger together. We look forward to working with you in the weeks ahead.
Writing centers are one of the few places in a university setting where every single student can be assisted. Every student has to write, and every kind of writing is welcome at the University Writing Center. But, given all the variables that come with working at a university of over 21,000 students, how does a writing center consultant prepare for their appointments?
At the University of Louisville Writing Center, we pride ourselves on our accessibility to every writer we encounter. We have trained, studied, and practiced our skills to make sure that your experience in the writing center is the best it can be. This includes:
Taking a class on Writing Center studies: Consultants take a class that teaches us about writing center theory, ethics, and strategies for the teaching of writing.
Reflecting on appointments with our colleagues and our supervisors: We have formal and informal reflections on appointments with our fellow consultants as well as our supervisors, including the Director of the Writing Center.
Discussing new ways to approach the teaching of writing: We are always sharing new ideas about how to approach our sessions with writers. Our best tips and strategies are often the result of what we have learned from each other.
Staying up-to-date on citation methods: Citation methods can be confusing, especially since they are updated every few years. We study the new versions and update our handouts on different citation styles. Just last week our Associate Director gave a lecture on the 7th edition of APA!
Mentally preparing ourselves before each appointment: Before the day begins, we open WC Online and look over the scheduled appointments. Each appointment form tells us what the writer wants to work on, so we make sure that we are comfortable with addressing the writer’s particular concerns before the appointment. If the writer is working on a kind of assignment or genre of writing that is less familiar, we will do research and ask our colleagues for advice. This preparation helps us begin a session with a good sense of what the end product should look like.
When a session is over and we return to the consultants’ office, we like to share our successful strategies and ask each other for advice. No session goes perfectly, but we take our work seriously and we constantly strive to do better. When you come to the University Writing Center, know that we are prepared and excited to help every writer achieve their goals!
The boom in digital technologies continues to challenge our basic understanding of writing and literacy practices. Which, for the most part, is a good thing. This is because these technologies provide genuine platforms for improvement to our information and literacy practices in terms of what is learned, how it is learned, where it is learned and when it is learned. In fact, these available digital devices enable students to learn at their own pace and develop skills needed in a modern society.
It is evident that, nowadays, technological tools are ubiquitous and widely accessible to all categories of people, thereby aiding teaching and learning. This has no doubt contributed to the disruption to literacy practices, especially writing, in that information used to be conveyed mainly through two modes, namely alphabets and visual elements such as white space, margins and font size. But this has now been extended to include multiple modes such as visual images, video, color, and sound among others. Social media has also helped a great deal to extend the impact of writing practices beyond pen/pencil and paper to creating a wide space and opportunity for writing to occur beyond the pages of a book.
These forms of writing, thus, necessitate that we, as writing center consultants, re-consider our tutoring strategies to achieve our objective of making a better writer instead of simply making a better text. One of the crucial reasons for rethinking writing in this digital age is because of its implication for knowledge transfer. The proliferation of digital technologies has accentuated the need for creative thinking in all aspects of our lives, and has also provided tools that can help us improve and transfer important skills for knowledge production.
Although writing center consultants’ familiarity with different modes of communication is generally important during tutoring sessions, it is nevertheless not necessary for the tutors to possess expertise in the use of technologies or a genre-specific knowledge of how these modes work in their entirety. However, discussing the thinking and production processes of the digital text constitutes an important aspect of the tutoring; this inevitably helps writers in transferring relevant skills and knowledge garnered through the production stages of the digital texts into other aspects of life.
In addition, since writers, wittingly or unwittingly, approach their writing practices using “all available means of communication” (Takayoshi and Selfe, 2007) at the disposal to express their intentions to the audience, tutoring sessions should also include an examination of the effectiveness of the rhetorical choices and moves made by the writer to achieve this goal.
Rethinking writing practices in this digital age also has an implication for collaboration between the writing center and the digital media centers. Such partnerships, it is believed, will foster efforts on helping students who are struggling with the production of their digital writing practices as well as open a line of communication and exchange of information on the progress and improvements of writers’ digital texts.
To conclude, I would echo Takayoshi and Selfe’s (2007) notion that, if the writing center is to foster the goal of making a better writer, who can both “create meaning in texts and interpret meaning from text within a dynamic and increasingly technological world”, we need to rethink our approaches in order to enable a tutoring session that accommodates the affordances of writing in the digital age.
Takayoshi, Pamela and Cynthia L., Selfe. “Thinking about Multimodality.” Multimodal Composition: Resources for Teachers . Ed. Cynthia L., Selfe, Cresskill: Hampton P, 2007, pp 1-12.
What are the attributes and traits of an inclusive tutor? Why do we need an inclusive tutor?
How does an inclusive tutor differ from a non-inclusive tutor? Why is the question of inclusion so important to writing centers?
These are the questions that have compelled me to ponder.
We have sufficient records that our writing center has been visited by a large number of students year by year. Among those students who have visited our writing center, a considerable number of them are non-American, non-native speakers of English, resident students, visa students, students belonging to 1.5 generation, students on F1 and J 1 status. Some of these students are enrolled in undergraduate classes whereas others are enrolled in graduate level courses. These students embody different socio-cultural, linguistic, historical, and continent specific experiences.
The number of those students having unique cultural differences is on the rise. To provide care, support and guidelines, the writing center has been widening its scope. Since the writing center has already taken constructive steps to include students regardless of caste, creed, convention, color, disability and gender, it has been hailed as the hub where diversity, the differential, and disability are carefully accepted and constructive counseling is given keeping in mind the unique nuance, agency and concern of student writers.
To address constructively all those voices, expectations, dignity, agency and sensibilities of students, writing center needs inclusive tutors. Only inclusive tutors can handle with dignity the longings, concerns and curiosities of student writers. In the present time in which writing centers have been witnessing the flow of students both native and nonnative speakers of English, what writing centers need is inclusive tutors.
By an inclusive tutor, I mean the sort of tutor who demonstrates tremendous patience and a sense of acceptance when it comes to looking into the student drafts. Only those tutors who have the capacity to say ‘yes’ to their own weaknesses, frailties, flaws, feet of clay, shortcoming and limitations can accept the others as they really are. Here I am reminded of what Francis Fukuyama in his book Identity says “the longing to get recognition from others is the universal longing everyone is endowed with. It is this longing for recognition from others that drives us to forge and foment the question of identity”.
Below I have presented some attributes and traits of an inclusive tutor:
• The inclusive tutor does not get stuck on any identity category rooted in caste, creed, convention, color and gender when he or she starts tutoring in writing center.
• An inclusive tutor possesses tremendous power of acceptance. In no way, he or she deviates from the centrality of his or her power of accepting difference in any form.
• Language has the power to influence thought and vice versa. So, the inclusive tutor does not believe in the dichotomy of lower order concern and higher order concern.
• The inclusive tutor is always ready to address any concern of students be it grammar and punctuation or structural chronology of ideas without compromising with the foundational belief that writing center is not a grammar fixing center.
• The inclusive tutor acts in an innovative way. Labels, categories, stereotypes and banal modes of expressions are simply rejected by an inclusive tutor.
• The inclusive tutor knows when and how to switch deftly and smartly from non-directive modes of tutoring to directive modes of tutoring.
• The inclusive tutor believes and acts on the assumption that every student writer is a world in himself or herself. And the tutor navigates this world with consciousness.
• The inclusive tutor is driven by the belief that all forms of literacy are interrelated, supplementary, complementary, correlative, and symbiotically linked. Alphabetic literacy, visual literacy, digital literacy, community literacy, twitteracy etc. are all important in knowledge making process. The inclusive tutor makes use of anything that serves the best goal of tutor and boosts the institutional prestige and standing of writing center.
• An inclusive tutor forcibly believes that after each interaction with student writer, a new self is born in the life of inclusive tutor.
• The inclusive tutor is a mirror on which student writer finds the reflection of his or her own image, face.
• Writing is not a product of solitary endeavor. It is a product of collective efforts. This is the quintessence of inclusive tutoring.
On the Thursday before fall classes begin we always have our our annual orientation and staff meeting for the University Writing Center. Our staff is comprised primarily of graduate student teaching assistants, most of whom are new to our Writing Center and to UofL. There is a lot that our new consultants have to learn that day, from how to use our online scheduling system to the location of the coffee maker and microwave. The best part of the day, however, is when we get past the logistical details of writing center life
and can move on to talk about how we approach working with writers. We sit down after lunch and begin the crucial conversations about how to help students, faculty, and staff become stronger, more confident writers. The conversations that we start at orientation will continue throughout the fall in the Writing Center Theory and Practice Course they will take with me, as well as in the daily, informal conversations in our offices.
Learning how to teach writing effectively is an never-ending process, as 30 years in the classroom and writing centers have taught me. The new consultants in our University Writing Center will learn a great deal this year about writing pedagogy, from reading writing center scholarship and from reflecting on their own practices. about how to help writers improve their drafts, learn new strategies for addressing future writing challenges, and gain a stronger sense of confidence and agency in their writing. They all come to the University Writing Center staff with a broad range of experiences as writers and professionally that will serve them well in their work. What is also clear from our first conversations at orientation is that, though their experiences and interests are diverse, they all understand and share our core goals and values in working with writers from across the university community.
Learning Through Dialogue
One goal of any writing center consultation is to help a writer to rethink, and revise, a draft through a constructive dialogue that enables the writer to make the decisions about possible revisions. In order to accomplish this, both the writer and the consultant must be willing to listen carefully to each other and consider other perspectives and suggestions. As we always explain, we our not an editing service, but a place were writers and consultants work collaboratively to help writers improve their drafts, learn new strategies for addressing future writing challenges, and gain confidence in their writing. improve. Our approach to teaching writing emphasizes this dialogic exchange of ideas in which consultants need to be able to listen to what writers say during an appointment and offer individualized responses and suggestions. Both the consultant and the writer need to respond to each other honestly and respectfully. We also approach teaching writing from the perspective that we are always open to learning from the writer and the draft, even as we have things to teach in return. In this way we model a stance of response and teaching that is more collaborative and less hierarchical.
Trust and Creativity
In such an environment of trust, writers can feel safe in testing ideas without worrying that the failure of an idea will mean a failing grade. Good writers need to be able to try new approaches, make mistakes, and try again. We pride ourselves as a space in which writers can get honest, constructive responses to their work without worrying about the inherent limitations and risks that grading brings. By focusing on learning, not grading, we offer spaces where writers can experiment and foster habits of creativity. We also remember that students may have previous experiences that make them reluctant to risk failure, and we reassure them that we can try different approaches until we find one that works.
Taking Our Time
What’s more, one of the central benefits and values of the University Writing Center is that we are not bound by the limits of a single semester. We have the opportunity to view our teaching through long timelines, in which writers can come in multiple times, not just during a semester, but over their academic careers. Being able to take the long view allows us to approach learning as an ongoing, always recursive, process. We can emphasize that learning to write is an ongoing process for all of us. Writing well is not an inherent talent, but an achievable ability. We do our best to convey to writers that achieving their goals may be a challenge and require hard work, but that we have confidence in the their abilities to meet the challenge.
It’s exciting for me to hear the enthusiasm and imagination the new consultants bring to their work. In the year ahead these consultants will provide more than 5,500 consultations for UofL writers, grounded in these core values, making an important and substantial contribution to the University community.
Earlier this year, Edward English, one of the assistant directors in the University Writing Center, suggested that we create a new promotional video drawing on the perspectives of our writing consultants about what they find meaningful in their work teaching writing. I agreed that it was a great idea and, this spring, Edward and consultants Michelle Pena and Jacob DeBrock, created the video you see here, titled, “Our Community”.
What I appreciate, and thoroughly enjoy, about this video is what they captured about the intangible, but essential, role that caring and community play in the work we do at the University Writing Center. On our website and in our presentations we always foreground, and rightly so, the expertise we have in teaching writing that can help students, staff, and faculty become stronger writers. Yet, just as crucial to our approaches to writing pedagogy is the work we do to create a culture of caring and empathy. We do this through a focus on listening, starting where the writer is, and, most of all, always remembering that we are responding to a person, not just a set of pages. You can see this commitment, and the pleasure it brings, in the words of the consultants in this video.
Empathy, listening, and caring, are not qualities that will show up in any official end-of-year reports. Emotions and ethics are typically not assessed by university administrators or accrediting agencies, or always considered appropriate ideas for discussion on a university campus. Still, these are the ineffable qualities that make our University Writing Center a distinctive and successful place for learning on campus. Because we focus on working with writers, not just on drafts, we know that we help writers develop a stronger sense of agency and confidence about their work. Because we listen first, and then respond, we also engage in conversations about how writers are shaping their identities, and how those are negotiated in the systems of power in the University and culture.
We did, in fact, work with an impressive number of writers this year – more than 5,000. Out of those visits came stronger drafts and more confident writers. We are grateful for the trust that writers from across the UofL community show in bringing their writing here and letting us work with them to make it stronger. What the numbers can’t show that the video gives a glimpse of is the care, compassion, and that vital sense of community that the consultants build every day with each other and all the writers who walk through our door.
We will be open during the summer, starting May 6, from 9-4 every weekday. You can find out more on our our website. You can also follow us on our blog and on on Twitter, Facebook, and Instagram.
Beyond Tutoring – Workshops, Events, and Community Writing
Our commitment to working with writers and supporting a culture of writing extend beyond our daily consultations. Here is a just a glimpse of what we have been working on this year.
Writing Events: Once again we hosted or took part in a range of writing-related events,
including our Halloween Scary Stories Open Mic Night, the Celebration of Student Writing, Kick Back in the Stacks, and International Mother Language Day. Thanks to our ongoing partnership with the UofL Creative Writing Program, we again hosted a reading in the Axton Creative Writing Reading Series as well as two open-mic nights and one workshop in collaboration with the Miracle Monocle Literary Magazine.
The most important staff news of 2019 was the addition to the University Writing Center staff of Amber Yocum, as our Administrative Associate. Amber is in charge of our front desk, our scheduling system, office management, and supervising our student workers. She is brilliant and innovative and we’re lucky to have her as part of our community.
The new “Our Community” video also shows the community that our staff create among themselves. They do exceptional work as consultants and as full-time graduate students, but they also find time to take care of each other, and to laugh. I’m proud of them for that and think the university and the world can use more of it. It is the inspired and tireless work of all of our staff that, day after day, allows us to support UofL writers and create a culture of writing on campus and off. They also make this a fun place to work. Thanks go to Associate Director Cassandra Book and Assistant Directors, Aubrie Cox, Edward English, Rachel Rodriguez, and Christopher Stuck. Our consultants this year have been Quaid Adams, Brooke Boling, Josh Christian, Jacob DeBrock, Nicole Dugan, Katie Frankel, Anna-Stacia Haley, Rachel Knowles, Catherine Lange, Michelle Pena, Liz Soule, Jon Udelson, Abby Wills, and Adam Yeich. Our student workers were Taylor Cardwell, Wyatt Mills, and Jency Trejo.
Writing Center Staff Achievements
The University Writing Center is also an active site of scholarship about the teaching of writing. Staff from the Writing Center were engaged in a number of scholarly projects during the past year in rhetoric and composition, literature, and creative writing.
Bronwyn Williams, Director I had two Writing Center-related publications this year, co-authored with former University Writing Center associate and assistant directors. One was “Find Something You Can Believe In”: The Effect of Dissertation Writing Retreats on Graduate Students’ Identities as Writers.” with Ashly Bender Smith, Tika Lamsal, and Adam Robinson in Re/Writing the Center: Approaches to Supporting Graduate Students in the Writing Center. (Utah State University Press. 2019). The other publication was “Centering Partnerships: A Case for Writing Centers as Sites of Community Engagement,” with Amy McCleese Nichols, in Community Literacy. 2019. I also presented at the International Writing Centers Association Conference in with Cassie Book, Layne Gordon, and Jessie Newman, from UofL.
Cassandra Book, Associate Director published “Digital Curation as Collaborative Archival Method in Feminist Rhetorics.” with Pamela VanHaitsma. in the journal Peitho, spring 2019. She also gave the keynote address at the Southeastern Writing Center Association Kentucky Statewide Tutor Conference, with Josh Christian and Liz Soule at Asbury University in April 2019. In addition, she presented at the Conference on College Composition and Communication, the Thomas R. Watson Conference on Rhetoric and Composition, and the International Writing Centers Association Conference.
Aubrie Cox, Assistant Director for the Virtual Writing Center published “Final Transmission.” in Little Fiction. 2018 Flash Issue. She gave a reading at “Live at Surface Noise,” in December 2018. She was also awarded the UofL Creative Writing Graduate Student Award for Poetry, 2019
Edward English, Assistant Director of the University Writing Center presented at the Rhetoric & Religion in the Twenty-First Century Conference and Thomas R. Watson Conference on Rhetoric and Composition.
Rachel Rodriguez, Assistant Director of the University Writing Center presented at the Conference on College Composition and Communication.
Quaid Adams presented at the International Society of Contemporary Legend Research Conference, the UofL Graduate Student Regional Research Conference, and served as a Graduate Editor for Issue 12 of Miracle Monocle as well as the forthcoming anthology of Queer and Rural Southern Writers.
Brooke Boling served as a Graduate Editor for Issue 12 of Miracle Monocle as well as the forthcoming anthology of Queer and Rural Southern Writers.
Josh Christian presented the keynote address at the Southeastern Writing Center Association Kentucky Statewide Tutor Conference, with Cassie Book and Liz Soule at Asbury University in April 2019. He also gave a workshop at the same conference, also with Liz Soule. He was awarded a UofL Creative Writing Scholarship and will be a Graduate Program Peer Mentor Coordinator next Year.
Jacob DeBrock presented at the Louisville Conference on Literature and Culture since 1900.
Nicole Dugan completed her M.A. Culminating Project, titled, “Writing the Self: First-Generation Students, Personal Statements and Textual Authority.”
Katie Frankel presented at the Indiana University Interdisciplinary Graduate Conference and had a book review of Sons of Blackbird Mountain published in Interstice. She also received a UofL Creative Writing Scholarship.
Anna-Stacia Haley received a UofL Creative Writing Scholarship.
Rachel Knowles completed her M.A. Culminating Project, titled, “Talking It Out: Towards Interdisciplinarity in Online Organizational Crisis Response”
Catherine Lange presented at the UofL Graduate Student Regional Research Conference.
Michelle Pena presented at the UofL Graduate Student Regional Research Conference
Liz Soule presented the keynote address at the Southeastern Writing Center Association Kentucky Statewide Tutor Conference, with Cassie Book and Josh Christian at Asbury University in April 2019. She also gave a workshop at the same conference, also with Josh Christian.
Jon Udelson published a short story in Juked titled “Out & Elsewhere” and had a A book chapter accepted into the edited collection Style and the Future of Composition Studies. He presented at the Conference on College Composition and Communication, the Thomas R. Watson Conference on Rhetoric and Composition. He was named a board member of the Creative Writing Studies Organization. In the fall he will start a job as an Assistant Professor of English at Shenandoah University.
Abby Wills presented at the Uofl Graduate Student Regional Research Conference and the University of Cincinnati English Department Interdisciplinary Conference.
Adam Yeich was named the Assistant Director of Creative Writing for 2019-20. He presented at the UofL Graduate Student Regional Research Conference and the Louisville Conference on Literature and Culture since 1900. He served as a Graduate Editor for Issue 12 of Miracle Monocle , where he had a book review published, as well as the forthcoming anthology of Queer and Rural Southern Writers.