Month: March 2023

When Covid-19 can be a Blessing: Empathy and Change in the Writing Center

Mahde Hassan, Writing Consultant

When Covid began a couple of years ago, it seemed to us a curse, but after profound thoughts during the quarantine days, I figured out that it has implicitly taught us how valuable life is. There is not a single country which was not struck by the deadly Covid-19. Countless people died of Covid regardless of age and nationality, which resulted in tremendous panic and anxiety. Despite the huge number of people dying from Covid, we are still alive. Like me, many others would have taken it for granted that we will be living for a long time without being sick and that staying healthy is a right, not a privilege because Covid has made us feel vulnerable. When we regard staying healthy and staying alive as our right, we are less likely to be grateful for our sound health and life to God. Once we fail to realize the value of our life, we barely make the full use of it, being less careful about empathy and kindness.

Panic and anxiety that resulted from the deaths and infections of Covid made us the passengers of the same boat. Deaths and infections caused from the pandemic were not only seen in one single country, but across the globe. We may have been a citizen of one country, but the worrying atmosphere posed by the pandemic made all of us shaky and we all fought together to get over the situation. Because we all at times went through this critical moment, we have learned how to empathize with people around us. Interestingly, when we work with writers at the University Writing Center, we prioritize practicing empathy. As writers go through many stages of writing, they may get stuck, or they might not have any idea of where to begin one project and where to end it. But we patiently try to understand their struggles and offer as much support as we can. Although I knew empathy is one of the factors responsible for making a leader stand out, I would not have felt the need to practice it in real life unless I had experienced such an excruciating situation caused by the pandemic.

Furthermore, the pandemic has brought about a considerable transformation in the ways we approach virtual writing center work. While before the pandemic people including me used to think virtual appointments as the last option which is not so effective, we now regard them as being as productive as in-person appointments. When I needed to book a virtual appointment, I often took it for granted that this was going to be ineffective. On the other hand, in terms of consulting at the Virtual Writing Center, I had no idea of how to make the most out of the virtual appointments. Now that the pandemic made us more exposed to virtual appointments, I have learned how to make live video chat appointments and written feedback sessions more fruitful. In fact, while virtual hours were not filled up quite often prior to the pandemic, the demand for virtual appointments has climbed up significantly resulting in an added number of hours from the University Writing Center. Due to this change, people can still benefit from written feedback even without attending the appointments physically.

On top of that, the pandemic has made us open to change. Those who were used to shopping physically have been accustomed to shopping online. Leaders who tend to think work from home hampers productivity have let their employees work from home. People who found traveling enjoyable found joy in other activities. When it comes to writing, it is beneficial to be open to changes. For instance, I may have written the first draft of a paper and considered it the best and the final draft, having a prejudice that I need not take others feedback to improve it. Nevertheless, in reality, the more we revise and edit, the better we can make the paper. In the process of revision and editing, it is indispensable to accept criticism and constructive feedback. The moment when I can hold a mindset of changing something based on any of consultants’ feedback or simply a friend’s feedback, my paper and writing skills grow quickly. Thus, the pandemic has taught us to be open to changes and it brings out something better mostly.

The pandemic demonstrated that a simple, invisible pandemic can disrupt everything, not just in a single country, but throughout the world. So, NO—we cannot do whatever we want in life: we should care for humanity. We should be cutting off our bad habits and trying to add values to others’ lives by being honest and empathetic. No matter what we have been doing for years, we always have chances to reflect on what we are doing and reconsider what we should do to make the world a better place to live. Unless a global tragedy comes in and disrupts our regular activity, our “devil self” might not have realized that we are sent to this world with a purpose. We cannot randomly do things that can worsen people’s lives and experiences. And when we become more compassionate with our surroundings, it makes an impact. So, when I look back to the Covid-stricken years, I find myself happy thinking about the fact that I learned to appreciate what I have and be more empathetic in life regardless of where I’m working and where I am living. I’m now more open to change, thanks to Covid-19. Covid-19 is an eye-opener for me.

The Importance of Reading the Syllabus and Assignment Sheets

Yuan Zhao, Writing Consultant

Not until recently did I notice that not all the students read emails, people tend to neglect group text messages, and I know most of you will skip this blog post. But please don’t apply such non-reading strategies to your syllabus and assignment sheets. In contrast, I suggest you read the following two types of documents—syllabus and assignment sheets—very closely.

For this term, in addition to working at the University Writing Center, I also teach one first-year composition class. This double identity gives me a lens to observe students’ reading behaviors to the abovementioned two documents and the possible inconvenient consequences. When opening a writer’s Writing Center appointment form, I usually see a writing draft uploaded by the writer, but not often do I see the assignment sheet. Even though sometimes, writers copy and paste parts of the assignment requirements to the appointment form, as a Writing Center consultant, I still expect more information relevant to the writing tasks. The in-person consultations are fine, but situations can be less ideal if it is a Virtual Writing Center appointment for written feedback. Without assignment sheets or writing prompts as references, it is hard for Writing Center consultants to decide whether the writing projects address or deviate from the expected topics. In consequence, Writing Center consultants can only pay more attention to local issues, such as the mechanism within paragraphs, transitions, topic sentences, formatting, and language styles, while it is comparatively difficult for them to give feedback on higher-level concerns, such as thesis statements, or whether the organization or evidence employed in the draft address the requirements of the writing task.

In the very first class of the first-year composition courses, I led students to read the syllabus and discuss the assignment sheets. But we all forget things, and forgetting is a process that we need to fight against, so after a few weeks, I did not feel surprised to receive student submissions that failed to meet the requirements of the assignment sheets. Some of them missed the due time without emailing me for an extension; some submitted a Google Doc link while the assignment sheet specifically required a Microsoft Word document; some seldom followed the required MLA or APA styles, collaging the font choice, spacing, margins, and headers/title pages. From their performance, I know they did not revisit the assignment sheets closely before submitting the papers. If students choose not to read the assignment sheets even before the due time of submission, when will they read them?

According to the course description for ENG102, one of the learning outcomes is that students’ writing should “analyze the needs of an audience and the requirements of the assignment or task.” Reading syllabus and assignment sheets closely is one crucial step to approaching that learning outcome. In addition, the first-year composition classrooms might be the first chance (and sometimes, the last chance) for a writing instructor to explain in the most meticulous manner the significance of different writing conventions and how they work in college. It means some instructors teaching intermediate or advanced courses might suppose students know well the basics of academic writing since they have completed the first-year composition courses. However, in some cases, students can fail their expectations. If some do not learn enough composition knowledge, I do hope they at least learn some skills to conduct learning—to know where to look for the assigned composition requirements. In fact, within the syllabus and assignment sheets, we can always find the resources that instruct us on what we should do.

Why Should We Read the Syllabus

A syllabus might be less directly relevant to writing tasks, but it is a framing document for the whole course where we can find detailed information. For example, some instructors allow extensions, while others can be very strict on the time to submit assignments. According to the details in the class policies, students can predict what kind of assignment writing strategies they can employ before submitting their projects. For another example, most syllabi contain a section for assigned reading lists. When reading the class plan and the list of assigned readings, students can notice clues for the course design, and sometimes can get themselves better prepared for the class by reading the materials in advance. In addition to the course policies, some instructors include various university resources in their syllabi, and as far as I know, most students skip reading them. For sure, it is not necessary to read them closely. Just a kind reminder, if you encounter some difficulties and need assistance at the campus, besides using Google or ChatGPT to look for answers, your syllabus often contains more direct answers for what you need.

Why Should We Read Assignment Sheets

If a syllabus provides us with scaffolding instructions on what a course expects us to do, what assignment sheets offer is often something more practical and manageable. For a particular writing task, reading prompts from an assignment sheet can inform a writer what topic they should be attentive to, what arguments they might head to, and what evidence or examples they should prepare. Reading prompts is more like conducting a reading comprehension quiz. Sometimes, highlighting the key phrases in the prompts can be very helpful. From the highlighted keywords, we can always refer to our class readings and see if there are potential connections we can make so that we can transfer them into writing. The assigned reading materials sometimes are great sources when students need to include evidence or examples, and some instructors prefer seeing students doing so. Their preference lies in that instructors know the reading materials well and it is convenient for them to provide more engaging feedback. In addition, if the assignment has some particular formatting requirements, please guarantee your writing project follows them strictly. Prior to reading your writing content, instructors read your paper format first. The formatting details from your writing often lead instructors to take it for granted whether you are serious about your writing. As a side note, you can also find useful information about format editing from the webpage of the University Writing Center, including the most updated MLA, APA, and Chicago styles.

Don’t Read Your Assignment Sheet Alone

Now, I assume you will read your assignment sheet closely, highlighting the keywords and checking the specific formatting requirements. I also understand that after applying the close reading strategies, you might still be confused about the writing tasks. Don’t leave the confusion unresolved before you embark on your writing. In addition to reading alone, you should read your assignment sheets with other people. First and foremost, whenever you find something unclear that needs further explanations in the assignment, you can always make use of instructors’ office hours to raise your concerns. Reading with your instructor who is also the author of the assignment sheet is the most effective approach to untangling the confusion. Second, you can read with your classmates. In fact, when you read the assignment sheets with your peers, you are doing something more than teasing out the requirements of the assignment sheets, since you are working as a literacy community. Since you and your peers know a lot about the course context, when reading the assignment sheets, why don’t you brainstorm for the writing task? Everyone can roughly share their writing purposes, outlines, resources and even discuss some practical writing strategies to address instructors’ expectations for the writing projects. By listening to your peers’ writing plans, you can build and revise your writing plans, too. Finally, you are always more than welcome to read the assignment sheets with the University Writing Center consultants. And I highly suggest you do so when you make an appointment with us. All of the consultants are experienced graduate students and some of us have teaching experience. Based on your verbal descriptions about the project and the written requirements from the assignment sheets, we can offer constructive feedback addressing your project, and hopefully, we can help boost your confidence to help you become a better writer.

Reading syllabi and assignment sheets cultivates important professional reading skills. It is the prerequisite condition to writing, which requires specific responses to meet the requirements of different tasks. The reading activity entails responsibilities as a reader, a communicator, an executor, and a writer. As a responsible reader, you have to read the materials closely; as a reliable communicator, you are expected to talk to different parties to make sure you understand the tasks; as an executor, you have to make decisions on what to write and how to write it; and as a dedicated writer, you compose a writing product as a response to a series of specific requirements. So start your writing by reading the syllabus and assignment sheets.

How to Write While Traveling

Elizabeth Pope, Writing Consultant

Traveling abroad and throughout the National Parks of the United States formed the bedrock of my undergraduate and graduate education. I began travel writing in my twenties, which consisted of a leather-bound journal that was tied with a string, rather than bound with a lock. The journal was an atlas of maps and keys of language that only I might understand rather than linear prose. There were train numbers to catch from Zurich to Rome, Paris to Versailles, Munich to Amsterdam, and London to Stratford-Upon-Avon. At a bed and breakfast in the town where Shakespeare was born in Stratford-Upon-Avon, I—absent-mindedly—left my travel journal 20 years ago on a wooden table with lace doilies and a blush oil lamp.

There were names of objects that I stumbled onto in museums like a piece of the Berlin Wall that was spray-painted “Change Your Life.” There were scribbled streets that led to the Père Lachaise Cemetery in Paris where Oscar Wilde was buried. There was a recipe for the traditional British breakfast that I ate the morning I lost my journal. Blood pudding resides in a crevasse of my mind that does not vanish—the way blood pudding looked blackened as a briquet of coal, eggs yolk-up and runny, baked beans in a tomato gravy, mushrooms sautéed, warm tomatoes, marmalade, and black tea. Names of ruins and eroding statues of goddesses within the fountains forming the roman streets led me back to gelato or mussels cooked in lemony saffron, wine, and saltwater at that restaurant down the street from the Colosseum in Rome—that I might never return to but recall through association of hunger that pulled me through landscapes.

I’ve often thought of the poem lost in those pages, left in England at the bed and breakfast, like an artifact for someone else to discover. I think of the map inside that journal that led to the restaurant in Interlaken, where cattle herds rounded the center of the city, where I shared Rösti, a giant pancake of potatoes—dripping in beer and butter—before hiking the Swiss Alps, before taking the Grindelwald Terminal (a sky-lift) to Jungfraujoch and the observatory, where snow whips in artic winds, where it’s impossible to walk in the wind at peaks of 11,000 feet above sea level. And it’s for that reason, I’ve never traveled with such a fine leather-bound journal again. A journal like that might eventually slip from fingers by negligence, wind, or distraction over long voyages with interchanges of trains, trams, sky-lifts, and airplanes; or while camping and hiking through rural and rough terrain.

Now, I travel with small notebooks and only write words, brief phrases, and maps that lead to impressions while in a specific scene to jog my memory. I practice presence while traveling. I refrain from a montage of pictures, but I do take photo journals of images that I wish to remember like the mirage restaurant with a wooden windmill and a ghost train that appeared after hours of desolate Icelandic rock and moss-scape through the passenger windows as we traveled from Sioux Falls to Badlands National Park. Or the sun setting over the Badlands when I wanted to remember eroding mountains as a monument to our ecological existence, the process of erosion by a river—the way the White River and Cheyenne River eroded millions of years of rock deposits to form a landscape that looks like an extraterrestrial glacial melt desert. Or the way the fossils felt as though they were crumbling under our feet as we ascended to one of the many summits that form the silhouette of the Badlands. I worked to remember that vantage were everything is exposed and eternal gorges with plates of rock form a superposition of coverings, as if to protect the oldest layers of earth. I worked to remember that the elements were careless. Exposed layers of earth in South Dakota disappear through harsh winters, thunderstorms that rock the sky with lightening and belt so loud it sounds like the earth is cracking, and winds that fall into themselves to form tornadoes that move through campgrounds to disappear as if they never existed.

I worked to remember bison from our time in South Dakota—its brindle coat that growths thick like an insulated wall to melt snow and subsist subzero temperatures, its head as beast-like as a minotaur, large as a rhinoceros, and royal as a lion arriving out of the visage of the grasslands in herds. I worked to remember the terror and electricity of standing close enough to touch a buffalo that wandered from the herd. The buffalo that walked beside my sister and posed for that one singular good photograph before the herd formed a wall in the road. High on adrenaline from such closeness, we blindly failed to consider that with a single bow of a horn that buffalo might flip us into air and trample us into the prairie dogs that kept peeping up like jack-n-the boxes.

Some images are hard to forget while traveling, especially when delays and detours occur. Like when the RV in front of us in the Black Hills lodged and stuck in the natural tunnel of the Needles, landmasses of granite that rise out of the mountains like cathedrals. The Needles ascend like petrified staffs of the gods and goddesses, or stalagmites. Traveling journal, in situ, shouldn’t be a novel of hours spent writing prose or poems. A travel journal should consist of signals, keys, places, names, and locations to remember to tell someone to visit. A travel journal should be shared so that others can locate the experience. Although there is never a replication of a singular experience, like the sunset we stumbled on while driving Wilderness Loop where we fed wild horses and wild burros in South Dakota. That sunset will never look or feel the same for the next person who visits that exact location any other time in history. In that sunset we were tired, dirty from camping, and enamored with the expanse of a landscape that we never knew existed before placing our feet on the ground and looking around.

I kept a travel log to remember waking up our ragged, sleepy children from tree hammocks and tents at the campsite in Acadia National Park at 3 a.m.to watch the first sunrise hit the continental United States on Cadillac Mountain in Maine. It’s the coffee that I remember most around camp in the morning, bits of grounds floating in the aluminum percolator, coal dark coffee, the salt that forms on the rim of your skin when you wake beside the rock cliffs of Maine, the way the glacial lake steals your breath after jumping from the granite boulders forming the natural pools that rest in the Black Hills of South Dakota. Travel logs are reserved for the moments you might be stuck in traffic or around a campfire when everyone is tired, dishes are washed, food is in bear-proof storage away from the tents and hammocks, and the everyone is too tired to eat the marshmallows they’ve roasted. Travel writing is a moment of reflection in mind, memory, word, or picture. It’s something that is written quickly so that you can revisit it again when you arrive home. Then, at home—when you’re sick for another adventure—that’s the time to unearth notes, pictures, and memories to piece together the trip.